Our advice line offers energy efficiency advice on a number of topics – from simple changes you can make to save energy, grants for insulation or heating, switching energy supplier, to information on renewable technologies.

Contact our advice line

0800 677 1432

Our advice line is open from Monday to Friday 9am to 5pm

Our advice line is open Monday to Friday from 9am until 5pm, or you can send your details through our contact form and an advisor will call you back. You can also take a look at our advice pages for information on specific topics such as Switching Supplier, Insulation or Heating and Hot Water.

Our Saving Energy in the Home guide is a great start to find easy ways you can start saving energy straight away!

Our advisors are on hand to answer any questions you may have, and may also be able to offer you a free home visit to provide in-depth advice specific to your property and needs. Give us a call on 0800 677 1432 for more information.

Fuel Bills

Heating & Hot Water

Switching supplier

Lighting & Appliances


Renewable Energy


Cold homes and mental health

On Mental Health Awareness Week, what better time to reflect on the ways that living in a cold or damp home can impact on your mental health.

Free first-time central heating and gas connection for properties in Herefordshire

Don’t just skip past the EPC and go straight to the photos in your estate agents’ property pack – find out how to get the most out of it.

Effortlessly read your Energy Performance Certificate (EPC)

Don’t just skip past the EPC and go straight to the photos in your estate agents’ property pack – find out how to get the most out of it.

Carbon neutral during coronavirus?

Carbon production has reduced temporarily during lockdown, which is a beautiful silver lining to the coronavirus cloud, but we need normal life to become carbon neutral – and sitting around just isn’t here to stay.

What if you were in social isolation every day?

‘Self-isolation’ and ‘social distancing’ have become buzzwords. Yet, for the 9 million people in the UK feeling often or always lonely, social isolation is not a pandemic-induced rarity, but an everyday reality.

What can my energy company do to help me during the coronavirus pandemic?

If you happen to have a ‘vulnerability,’ the chances are that you will be able to get extra support from your energy provider during COVID-19.

Five energy-saving tips for the unexpectedly housebound

While the ‘flatten the coronavirus curve,’ many of us are spending much more time at home – and using a lot more energy in the process. So what can we busy ourselves with that save energy and money?

Download our guide

Our free guide to saving energy has lots of useful tips for your home.